Privacy policy
Last updated: May 2026
At True Side, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
1. Information We Collect
When you use our store, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details
- Order history
- Device and browser information
- Website activity and usage data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our products and services
- Send order updates and important notifications
- Prevent fraud and secure transactions
- Send promotional offers (if subscribed)
3. Sharing Your Information
We may share your information with trusted service providers for:
- Payment processing
- Shipping and delivery
- Website analytics
- Customer support
We do not sell your personal information.
4. Cookies
Our website uses cookies to improve browsing experience, remember preferences, and analyze website traffic.
You can disable cookies in your browser settings.
5. Data Security
We take reasonable security measures to protect your personal data. However, no online system can guarantee complete security.
6. Your Rights
You may request to:
- Access your personal information
- Correct your information
- Delete your information
- Opt out of marketing emails
Contact us for any privacy requests.
7. Third-Party Services
Our store may use third-party services such as payment gateways, shipping providers, and analytics tools. These services have their own privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
For any privacy-related questions, contact:
Email: hello.trueside@gmail.com